Welcome To Citadellia Global Concept
Where We Build Your Visions
Citadellia Global Concepts Ltd is a company focused on providing quality and effective support services in the areas of Engineering Servicing, Business Process Outsourcing, Information and Communication Technology, Telecommunications, Project Management and Consulting.
Our management team is made up of professionals with over 25 years of experience who have held top Management positions in leading Telecommunications and Engineering Servicing Companies in the Country and have overseen key projects for major service providers in Nigeria and beyond.
Our specialization
We have managed vast areas of service deliveries in areas ranging from Power Management, NOC Management, Transmission, Trainings, Fiber Optic Cables (deployments, Implementation and Commissioning), FTTH Design and Deployment, Copper Network Implementation, Business Process Solutions; Outsourcing, Designs and Deployments , and many more…
Business Service Management
Strategic planning and Application Development & Integration, that
allow you to focus on your company core-competence while we
make your deliverable easier to accomplish.
Communication support service
• Enterprise Resource Planning, Deployment services,
• Network Service Design, implementation and Delivery.
Training
Customized to meet specific process & requirement with easy to
learn graphic support. Interactive and may include workshops with
expert hands-on experience to facilitate a real-life OJT.
Business Process Outsourcing
• Front and Back Office support for Call Center Operations,
• Offshore Deployment and Management,
• Training Needs Identification –TNI- and Requirement Processes and
Solutions
Consulting
• Telecommunication Design
• Device Implementation
• Strategic Business Implantation Solutions
• Application Development and Support
Technical Support and integration
Planning, Design, Implementation, deployment and maintenance of
Fiber Optics Cable Network, Copper Network, Access Network,
Engineering maintenance and support, VSAT and Wireless Network
Solutions
We focused on providing quality and effective support services in the areas of Engineering Services.
We have managed vast areas of service deliveries in areas ranging from Power Management,
NOC Management ,Transmission, Trainings and Fiber Optic Cables
Our Recent Projects
- LASG – Design, Deployment, implementation and Trainings on eLMS for The Audit Service Commission- Alausa Ikeja, Lagos State.
- CiTCC – 28 KM Duct trenching and laying of 2-way HDPE – Bauchi .
- The Ark Foundation, Ajah Lagos: Designing and setup of call center facility (for mortality rate reduction).
- Bell-X Limited: 22KM Ducting and laying of PVC/sub duct in PHC – Port Harcourt (Elekhia Road/Trans Amadi).
- FTTH (Fiber to The Home) at May Fair Garden , Awoyaya – Lekki Epe Express Way.
- African Prudentials PLC – Business Process Solutions( e.g. Training Needs Identifications- TNI, Call center upgrade, Customer walk-in Center modification etc.)
- Skylight Homes LTD, Ikeja – Trainings of Newly recruited Staff Members on Product and Services, Customer Services, and Company’s ethics and Principles.
- DTSG – Setting up of emergency Call Center for the Ministry of Health for rural dwellers ,Asaba- Delta State.
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Our Clients
